Suniway Installation Service Agreement

1. Introduction

This agreement outlines the terms for broadband installation by Suniway. By signing the application form, you confirm that you have read, understood, and agreed to the terms and conditions of this agreement.

2. Installation Process

Site Survey: Feasibility assessment.

Scheduling: Based on mutual availability.

Equipment: Provided by Suniway and remains Suniway’s property unless purchased.

3. Customer Responsibilities

Access: Provide access at the scheduled time.

Environment: Ensure a safe, suitable area.

Authorization: Obtain necessary permissions.

4. Fees and Payment

Installation Fee: As per the selected package.

Additional Costs: Any non-standard work incurs extra charges.

Payment Terms: Due upon completion.

5. Service Activation

Testing: Service will be tested post-installation.

Acceptance: Sign an acceptance form once operational.

6. Maintenance and Support

Warranty: Limited warranty for equipment and workmanship.

Support: Ongoing technical support is provided.

7. Termination and Cancellation

Cancellation Prior to Installation: The customer can cancel the installation before the scheduled date without penalty.

Termination: Suniway reserves the right to terminate the service if the customer violates any terms of this agreement.

8. Liability

Suniway's Liability: Suniway is not liable for any damages or losses resulting from the installation, except in cases of gross negligence or willful misconduct.

Customer's Liability: The customer is responsible for any damages caused to Suniway's equipment due to misuse or negligence.

9. Dispute Resolution

Any disputes arising from this agreement shall be resolved through negotiation. If unresolved, the matter may be referred to arbitration in accordance with local laws.

10. Governing Law

This agreement is governed by the laws of the Philippines.

11. Amendments

Suniway reserves the right to amend the terms of this agreement. The customer will be notified of any changes, which will take effect upon the customer's continued use of the service.

12. Contact Information

For any inquiries or issues regarding the installation, customers can contact Suniway through their customer service hotline or email.

13. Agreement Acceptance

By signing the application form, you confirm that you have read, understood, and agreed to the terms and conditions outlined in this Installation Service Agreement.